Customer Reviews

See what PLAY customers our saying...


CHELSIE T. - 28 Nov' 2019

Nadia you are a superstar!

Thank you so much for your help, the support you offer is AMAZING!

Can’t wait until Nov 2020 for this holiday – and to book the next! 😊 I have a quick question, did I read somewhere that you can create a complete custom holiday package or was I daydreaming?


MAKERE H. - 01 Nov' 2019

It was absolutely amazing! Already planning next trip, thank you....

Have a wonderful day!


HELEN B. - 18 Oct' 2019

Hi there,

I just want to say how marvelous this is - I have never been able to go on holidays with the girls, so paying it off just makes this so possible and I thank you.

Cheers Helen


ANGELA S. - 26 Sep' 2019

Hi Nadia,

Thank you so very much for the help, and lovely to chat to you too . There really is nothing better than personal, friendly and excellent service!

Please pass on my appreciation to your colleagues and I’ll be in touch if needed before we go on our awesome little holiday.

Thanks again Nadia

Angela 👏😀


CINDY W. - 19 Sep' 2019

Thankyou so much for all your help, I am absolutely overwhelmed at your level of response and helping! So fantastic!!


Kevin C. - 20 Aug'2019

Hi Team,

I just needed to let you know that I have been dealing with Team Leader Nadia Toutounji for the past week to customize a Bali trip in June 2020. I have had constant contact with her and she has kept me informed at each step. I even had a phone call from her to ensure my request was correct.

It's rare to deal with someone so professional. Nadia has been professional and more. For me I am dealing with a new company for the first time and needed to be sure of the finer details. Nadia has been awesome to deal with and very friendly when we spoke on the phone.

Thank you Nadia for making this experience so memorable. I hope to deal with you more into the future.

Well done.

Kind regards,


CHELSEA M. - 28 Mar '2019

Hi Brendan

Just wanted to say that I have booked my holiday on your Fiji package and also convinced some friends to join me (total arm twister I know) 😊 and your customer service is so insanely fabulous that I just had to let you know.

The lovely lady, Nadia, reached out within about 10 minutes of my booking to help with an autofill error that I missed and I stated a friend had just also booked and how excited we were. Nadia then contacted my friend as well and has linked our bookings at the hotel!

I just wanted to say that I haven’t had such lovely and friendly service in some time, you guys have done such a wonderful job with the launch of this product. I am keeping my eye on your packages and can’t wait to see what’s to come - we are now wanting a family holiday next year.